Supplier Quality Manager (Furniture)

The purpose of this role is to lead the Supplier Quality & Performance Management (SQM) team to drive excellence across the supply base. Ensure strategic sourcing, supplier qualification, development, and continuous performance improvement. Champion new material approvals, supply base optimization, and substitution initiatives in alignment with Total Quality Management principles.

Key Responsibilities

Supplier Quality Leadership

• Oversee quality and performance for direct/indirect materials, services, and subcontracted items
• Develop and implement SOPs and Work Instructions for supplier quality management

Strategic Sourcing & Qualification

• Conduct supply market intelligence and lead strategic sourcing efforts
• Coordinate supplier audits, qualifications, and selections with QA, Engineering, and Procurement

Performance Improvement & Risk Management

• Initiate and lead continuous improvement projects focused on time, cost, and quality
• Conduct regular supplier evaluations using KPIs, scorecards, and performance analytics
• Assess supply base risks and implement mitigation strategies

Material & Product Quality Oversight

• Validate new material samples with cross-functional teams
• Ensure procurement compliance with quality standards in contracts and purchase orders
• Recommend product and QC improvements as needed

New Product Introduction (NPI)

• Participate in supplier selection for new product launches
• Collaborate with Quality Engineering to enhance subcontractor processes and product quality

Digitalization & Training

• Support digital transformation of subcontractor and incoming QC processes
• Mentor and train SQM team members and cross-functional stakeholders

Reporting & Compliance

• Provide regular updates on initiatives and projects
• Investigate and resolve compliance issues in collaboration with the Quality Director
• Perform additional tasks as assigned by management

Qualifications

Education

• Degree in Engineering, Manufacturing, or Quality Management preferred
• Business Management degree with relevant experience also considered

Languages & Software

• Fluent in English (verbal, written, presentation)
• Proficient in Microsoft Office and ERP/MRP systems

Professional Expertise

• 12+ years of general work experience, including 8+ years as a QC Manager
• Strong background in Quality Assurance and Total Quality Management
• Experience with Lean methodologies and luxury indoor furniture quality standards is a plus
• Proven ability to lead change and work cross-functionally under pressure

Competencies & Attributes

• Analytical, decisive, and solution-oriented
• Strong interpersonal skills; adept at managing ambiguity and conflict
• Strategic thinker and proactive planner
• Motivational leader with high integrity and accountability
• Self-driven, enthusiastic, and results-focused

How to Apply

If you're passionate about driving supplier excellence and ready to make a meaningful impact, we’d love to hear from you. Please submit your resume and a brief cover letter outlining your qualifications and interest in the role.

Due to the high volume of applications we are experiencing, our team will only be in touch with you if your application is shortlisted.