Head of Operation - Northern - Online Platform
Consultant LanAnh Nguyen
Date posted 12 October 2022ha-noi general-mgt-consultancy/general-management 2022-10-12 2022-12-11 logistics-distribution-and-supply-chain Hanoi Hanoi VN Robert Walters https://www.robertwalters.com.vn https://www.robertwalters.com.vn/content/dam/robert-walters/global/images/logos/web-logos/square-logo.png
An exciting Head of Operation job has arisen in a leading logistic firm in Ho Chi Minh City Vietnam.
About the Head of Operation Role:
The role is responsible for branch development and performance in the Northern market, including P&L management, operation and people management and communication expressions across all touch-points and stakeholder groups. our mission will be to build and grow a passionate team to penetrate the unplanned and on-demand delivery market.
- To build and grow a passionate team to penetrate the unplanned and on-demand delivery market in Northern area
- Striving for top customer satisfaction, you are expected to maintain an abundant supply of drivers, as well as foster growth by actively deploying and increasing sales performance
- Oversee the business development of the platform. Acquire users and grow the business. Develop and cultivate strategic partnerships with customers and other stakeholders
- Operations performance: Identify and enforce best practices. Ensure high service standards are maintained across all operational metrics
- Financial control: Budget, forecast and align business needs with control of operating expenses
To succeed in this role, you must have good communication skills in English.
- More than eight years of experience with at least three years P&L management experience in tech-savvy and product base companies
- Execution-driven to implement and maintain strong business operations locally
- A structured mindset to prioritise projects, initiatives, tasks and deployments in order to achieve operational excellence with a high level of efficiency
- Data-driven to drive the business performance with objectivity using data and possess the ability to manage budgets and P&L and costs
- Integrity and leadership: To make the right decisions for the business, go the extra mile to grow user and driver bases locally and lead and motivate others
- Strategic thinker, able to see the big picture and achieve goals by breaking down the process and making suggestions on how to improve the process necessary to drive the agreed strategy
- A proactive approach is essential to the success of this role
- Fluent in English and Vietnamese
This leading company has an outstanding international reputation in its field. This well-recognised brand offers a great working environment.
If you are driven and want to take a new step in your career, this is the role for you.
Apply now to email@example.com
Due to the high volume of applications we are experiencing, our team will only be in touch with you if your application is shortlisted.