An exciting opportunity of Digital Manager for an international healthcare company is available in Ho Chi Minh city.

About the Digital Manager Role:

Our primary objective is to facilitate the digitisation and evolution of our business. We are dedicated to enhancing the patient experience through digital innovation and driving business growth through effective launches, improved field operations, and advanced digital and multi-channel capabilities. This role involves managing both essential technologies and creative solutions for healthcare professionals, patients, and various components of our ecosystem. Emphasis will be placed on generating value and ensuring a return on investment from our digital initiatives, and the successful candidate may need to provide significant support in developing the digital skills of less experienced teams.

Key Responsibilities:

• Assume full responsibility for Vietnam's digital technologies, which encompass tools used to engage with external stakeholders such as doctors, patients, and governments
• Lead efforts to educate the organisation on digital concepts, technologies, and best practices. Foster a long-term perspective on digital initiatives, encompassing advertising, technology updates, and future content planning
• Enhance visibility within the business regarding digital analytics and the value generated. Offer strategic guidance to commercial and medical teams in Vietnam, emphasising digital enhancement and innovation
• Create both short-term plans and a long-term roadmap to drive business success through digital channels
• Collaborate with Asia digital lead to align with global and regional initiatives and strategies. Maintain high levels of business satisfaction with digital through regular engagement surveys with commercial, medical teams, and leadership

To succeed in this role, you must have good communication skills in English.

Key Requirements:

• Proven track record in developing and launching digital marketing initiatives
• Extensive experience in comprehending external customer journeys and crafting new customer experiences
• Entrepreneurial and proactive mindset with strong business acumen
• Exceptional teamwork skills in a culturally diverse and demanding environment, with a focus on problem-solving, clear guidance, and achieving results
• Demonstrated success in delivering digital solutions with well-defined outcome metrics
• Proficiency in developing compelling business cases to advocate for new technologies and outcomes
• Effective communication and influencing abilities
• Advanced SQL knowledge and experience with relational databases, including query authoring (SQL), and familiarity with various database systems
• Competence in conducting root cause analysis on both internal and external data and processes to address specific business inquiries and identify improvement opportunities
• A degree or relevant business qualification
• Experience in the pharmaceutical or a related industry
• Proficiency in establishing partnerships within the digital and start-up ecosystems
• Team management experience, with a focus on teamwork, clear leadership, and achieving results in a culturally diverse setting
• Capability to identify and implement proof-of-concept (POC) for innovative technology solutions
• Participation in pharmaceutical thought leadership networks and organisations

This leading company needs no introduction and is recognised as the leader in their field of expertise. The culture is demanding but if you are confident and have a can-do attitude the potential rewards are significant.

If you are driven and looking for a new challenge, this is the role for you.

Apply today.

Due to the high volume of applications we are experiencing, our team will only be in touch with you if your application is shortlisted.