Customer Development Head
Salary Attractive Bonus + Package
Location Ho Chi Minh CityFULL_TIME
Consultant Nghia Huynh
Date posted 19 July 2022ho-chi-minh-city sales/channel-management 2022-07-19 2022-09-17 sales Ho Chi Minh City Ho Chi Minh City VN Robert Walters https://www.robertwalters.com.vn https://www.robertwalters.com.vn/content/dam/robert-walters/global/images/logos/web-logos/square-logo.png
An exciting Customer Development Head position has become available at one of the most respected global firms based in HCMC. This role is responsible for achieving profitable sales growth through creating and executing business plans for a specific large, complex and volatile customer/sub-channel.
About the Customer Development Head Role:
In this business critical role you will be responsible for leading a team of Customer Development Managers and will be accountable for maximising channel/customer and category performance whilst delivering efficient trade revenue optimisation.
- Lead the development and execution of the sub-channels/customers short and long term strategies which optimises profitability and sales revenue and achieves company, category and customer objectives
- Develops consistently accurate and timely forecasts using a variety of inputs from both consumption and shipment perspective, adopting a continuous improvement mind-set
- Lead the development and execution of customer specific solutions e.g. assortment, merchandising, pricing and promotion which achieve customer, category and business objectives
- Drive the customer agenda and develops strong and influential relationships with key customers focused on delivering shopper, channel and category centric solutions which accelerate customer engagement
- Manage new product launches with timely and effective execution to maximise customer impact in the marketplace
- Manage customer P&L and trade investment that complies with internal and external requirements
- Responsible for recruiting, retaining and developing a high performing capable and engaged team and a strong talent pipeline and culture that highlights the benefits of personal career development and a pool of best-in-class functional expertise
- Motivate and inspire the demand planning team to deliver both the teams and the wider sales agenda
To succeed in this role, you must have strong communication skills in English.
- Strong sales experience that includes selling, negotiating and leveraging insights to deliver tailored customer plans, achieving company and customer objectives and advancing category leadership
- Strong interpersonal skills and proven ability to develop long term, effective and influential business relationships with key decision makers which drive mutual growth
- Ability to assess needs, propose mutually beneficial solutions, overcome objections, demonstrate resilience and manage conflict with a positive & confident mind-set and close sale to maximise mutual value
- Experience in partnering with category and using and deploying the fundamentals of category leadership, drive category growth and achieve category captaincy
- People leadership experience of a remote team(s) with demonstrated ability to build capability, develop talent and engage associates
- Fluency in English
This global FMCG company is recognised as the market leader in their field of expertise. The firm is very focused on developing and training their people to the highest standards.
If you are driven, determined and want to take the next step in your career, this is the role for you. Great career progression opportunities await the right person in this exciting Customer Development Head position.
Apply today or call me to discuss this new opportunity.
Due to the high volume of applications we are experiencing, our team will only be in touch with you if your application is shortlisted.
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