Presales Leader/Specification Manager - South & Central

A distinguished organisation within the heating, solar, and electrical water heating solutions sector is seeking to appoint a Specification Manager in Ho Chi Minh City. This esteemed position affords you the privilege of providing technical consulting and pre-sales expertise, thereby empowering the sales team with your profound knowledge while cultivating enduring relationships with design consultants.

What you'll do:

In your capacity as Specification Manager based in Ho Chi Minh City, you will be entrusted with providing expert technical consulting for advanced heating, solar, and water heating solutions. Your daily undertakings will involve close cooperation with the sales team to deliver precise technical input at every stage of the project lifecycle. You will interact directly with design consultants through engaging workshops and seminars, ensuring that specifications are meticulously fulfilled. By working alongside product marketing and customer service teams, you will contribute to the creation of user-friendly documentation that enhances both internal processes and client experiences. Your ability to foster robust professional relationships will be instrumental in expanding the company’s influence within the market. Success in this role necessitates a harmonious blend of deep technical acumen, refined communication skills, and an earnest commitment to supporting others in achieving their objectives.

• Oversee the presales and specification process for heating pumps, solar solutions, and electrical water heaters by imparting expert technical guidance throughout all phases of each project.
• Provide the sales team with detailed design input and technical advice from initial quotation through to the successful implementation of tailored solutions.
• Engage proactively with an established network of design consultants to ensure accurate product specification via workshops, technical seminars, and targeted training sessions.
• Collaborate closely with product marketing and customer service departments to enhance overall customer satisfaction by developing user-friendly manuals and effective sales materials.
• Cultivate and maintain strategic partnerships with key stakeholders in the design consultancy field to promote sustainable business growth.
• Facilitate knowledge transfer within the team by sharing best practices, offering mentorship, and supporting collaborative problem-solving initiatives.
• Contribute to the creation of clear, accessible documentation that translates complex technical information into practical guidance for end users.
• Monitor industry trends and client feedback to recommend enhancements in product offerings or service delivery.
• Participate actively in cross-functional meetings to ensure alignment between project goals and broader organisational objectives.
• Ensure all activities are conducted in strict accordance with internal policies as well as relevant industry standards.

What you bring:

To flourish as a Specification Manager, you will draw upon substantial experience from roles centred on technical support or system design within the heating or air conditioning domain. Your academic grounding in engineering provides you with analytical prowess necessary for interpreting intricate requirements while your interpersonal abilities facilitate clear communication across varied audiences. You have cultivated trusted relationships within the design consultant community, enabling you to positively influence project outcomes. Your approach is characterised by empathy—translating complex details into accessible information—and you excel when collaborating towards shared goals. A proactive disposition towards acquiring new technologies or methodologies ensures adaptability amidst evolving industry landscapes. Above all else, your steadfast commitment to supporting both clients and colleagues distinguishes you as an individual who truly contributes meaningfully.

• A robust educational background in engineering disciplines such as electrical or heating-cooling related fields is indispensable for success in this position.
• Demonstrable experience in a comparable role within the heating pump or air conditioning solution sector—particularly involving technical support or design engineering—is highly advantageous.
• An established network of contacts among design consultants will enable you to cultivate productive partnerships expeditiously.
• Proficiency in reading and designing heating or air conditioning systems for commercial or residential buildings is required.
• Experience in research and development or product development would be considered beneficial but is not obligatory.
• Exceptional communication skills are essential for engaging effectively across teams and external partners alike.
• A willingness to extend yourself when urgent service issues arise reflects your dedication to client satisfaction.
• The ability to distil complex technical concepts into clear, user-friendly manuals is vital for supporting both customers and colleagues.
• A collaborative approach that encourages teamwork while maintaining sensitivity towards diverse perspectives is highly valued.
• Excellent organisational skills ensure you can manage multiple priorities efficiently whilst maintaining meticulous attention to detail.

What sets this company apart:

This organisation distinguishes itself as an industry leader devoted to delivering superior solutions that enhance everyday life for clients across Vietnam. Employees benefit from a culture founded upon collaboration, mutual respect, and perpetual learning—where every voice is acknowledged and every contribution holds significance. Flexible working opportunities afford you the ability to balance personal commitments whilst pursuing professional advancement through structured training programmes and mentorship initiatives. The company’s emphasis on knowledge sharing ensures universal access to resources requisite for success. With an esteemed reputation for dependability among clients and partners alike, this is an environment where your expertise will be recognised—and where you may take pride in being part of an endeavour of genuine consequence.

What's next:

Ready to take your career to new heights? Apply now!

Due to the high volume of applications we are experiencing, our team will only be in touch with you if your application is shortlisted.