Operations Manager

An exciting Operations Manager job has arisen has just come available in a successful start up company. This is one of the first key positions that shape the success of the company in Vietnam.

About the Operations Manager Role:

In this business critical role, you will oversee workflow and performance of the operations team (logistics, customer service, servicing, and store operations). You must detect operational errors; Build and improve workflow and operational processes to increase the productivity and effectiveness of the team.

Key Responsibilities:

• Design and measure performance metrics of the team and take actions to improve
• Optimise operational costs (logistics, store operations, etc.)
• Build and implement SOPs to ensure smooth and efficient operations
• Manage the operations of stores (daily operations, merchandising, inventory, maintenance)
• Manage customer experience in all communication channels, providing exceptional customer service to customers
• Analyse business data to suggest improvement in process and plan operational resources for business expansion
• Ensure data completeness and accuracy in the CRM & ERP system for operations team
• Lead, forecast, and hire operations staff in line with growth projection

To succeed in this role, you must have good communication skills in English.

Key Requirements:

• Extensive experience in automotive industry (Eight years)
• Strong visionary with proven leadership qualities and an entrepreneurial mindset
• Ability to identify residential projects on your own and carry out the due diligence to secure investment
• Political awareness, professional expertise, financial orientation, strong entrepreneurial spirit, cross cultural awareness and team spirit
• Ability to select, develop and motivate necessary management talent to maintain the company's overall objectives
• Must be a professional of unquestionable integrity, credibility, and character

This leading company has an outstanding international reputation in its field. This well-recognised brand offers a great working environment.

If you are driven, determined and want to take the next step in your career, this Operations Manager is the role for you.

Apply today or contact me for further information.

Due to the high volume of applications we are experiencing, our team will only be in touch with you if your application is shortlisted.