(Confidential) Senior Manager Plan and Delivery

An exciting opportunity has arisen for a Senior Manager Planning and Delivery to join a leading global organisation in Ho Chi Minh City. This pivotal role is perfect for someone who thrives on shaping supply chain strategy, driving operational excellence, and nurturing high-performing teams.

Keywords: Supply Chain, Planning, Logistics, Customer Service, FMCG, Team Development, Stakeholder Management, Continuous Improvement, Operational Excellence\

You will be at the heart of planning, logistics, and customer service operations, collaborating closely with plant management and commercial teams to ensure seamless execution from strategy to delivery. The organisation offers a supportive environment that values collaboration, professional growth, and continuous improvement. If you are passionate about making a tangible impact on business performance while enjoying flexible working opportunities and being part of a knowledgeable network, this is your chance to take your career to the next level.

• Play a key role in shaping and executing supply chain strategies across planning, logistics, and customer service functions within a dynamic FMCG environment.
• Collaborate with cross-functional teams locally and regionally, ensuring best-in-class operational standards and fostering an inclusive culture focused on team development.
• Enjoy flexible working opportunities, access to ongoing training programmes, and the chance to work alongside industry experts committed to your professional growth.

What you'll do:

As Senior Manager Planning and Delivery based in Ho Chi Minh City, you will play an instrumental role in orchestrating end-to-end supply chain activities. Your day-to-day responsibilities will see you guiding multidisciplinary teams across planning, logistics, and customer service functions—ensuring every process runs smoothly from raw material sourcing through to final delivery. You will collaborate closely with plant management as well as commercial leaders to align operational execution with broader business objectives. By developing effective strategies for warehouse operations and transport logistics while keeping a keen eye on budgetary controls, you will help optimise cost efficiencies without compromising service quality. Your ability to foster strong stakeholder relationships—both internally across departments like IT or procurement and externally with vendors or logistics partners—will be crucial in delivering outstanding results. Additionally, you will champion continuous improvement projects that not only streamline current systems but also prepare the organisation for future growth. Success in this role means consistently achieving high levels of customer satisfaction through excellent service delivery while empowering your team members to reach their full potential.

• Oversee the planning, logistics, and customer service teams to ensure efficient scheduling, inventory management, and accurate forecasting for both short-term and long-term objectives.
• Participate actively in plant management and commercial team meetings to provide strategic input that aligns local operations with regional goals.
• Develop robust strategies for warehouse management and transportation activities, ensuring cost-effective solutions that support business targets.
• Drive supply chain collaboration initiatives with customers to enhance efficiency, boost sales performance, and reduce overall service costs.
• Manage budgets related to warehousing, transportation, copacking costs, and inventory value while maintaining strict control over overheads for the plan and deliver function.
• Lead talent development efforts by creating individual development plans, building team capabilities, supporting succession planning, and fostering a culture of continuous learning.
• Establish strong relationships with internal stakeholders such as IT, procurement, production teams, as well as external partners including 3PL providers and shipping companies.
• Champion the implementation of S&OP/IBP processes locally by ensuring governance structures are in place and providing valuable input into regional planning cycles.
• Support market development initiatives by optimising plant efficiency through improved scheduling practices and facilitating smooth new product launches or artwork changes.
• Promote continuous improvement by co-developing best practices within the plant environment and leading change initiatives that drive operational excellence.

What you bring:

To thrive as Senior Manager Planning and Delivery, you will bring extensive experience from senior roles within fast-moving consumer goods environments where you have overseen complex supply chain functions. Your background should include hands-on involvement with sophisticated planning tools as well as direct responsibility for significant operational budgets. You possess exceptional people skills that allow you to build trust-based relationships across all levels of an organisation—from frontline staff through to executive leadership—and externally with key suppliers or logistics providers. Your approach is grounded in empathy; you understand how collaborative teamwork drives better outcomes than working alone. You are adept at coaching others towards success by identifying strengths within your team members while supporting their ongoing professional development. Your analytical mindset allows you to make sense of intricate data sets so that informed decisions can be made quickly even when faced with ambiguity or competing priorities. Above all else, your passion lies in creating environments where everyone feels supported—where knowledge sharing is encouraged—and where every achievement contributes meaningfully towards shared organisational goals.

• A bachelor’s degree with a focus on supply chain management or a related discipline is essential for this position.
• At least 10 years’ experience in supply chain or plan-and-deliver roles within a global FMCG environment is required to excel in this role.
• Proven expertise in using advanced planning and logistics systems is necessary for managing complex operations efficiently.
• Demonstrated ability to manage large budgets covering warehousing, transportation costs, copacking expenses, and inventory valuation is highly valued.
• Exceptional interpersonal skills are needed for effective stakeholder management across internal teams (IT, procurement) as well as external partners (3PLs).
• Strong communication abilities are vital for building consensus among diverse groups including plant management teams and commercial leaders.
• Experience developing individual development plans for team members along with implementing succession planning strategies is important for nurturing talent pipelines.
• A track record of leading successful S&OP/IBP processes at both local and regional levels will set you apart from other candidates.
• Capability in driving continuous improvement initiatives within manufacturing or supply chain environments demonstrates your commitment to operational excellence.
• Strategic thinking combined with adaptability enables you to translate future possibilities into actionable plans that benefit the entire organisation.

What sets this company apart:

This organisation stands out as a global leader renowned for its commitment to operational excellence within the fast-moving consumer goods sector. With a strong presence in Vietnam’s vibrant market landscape, it offers employees unparalleled exposure to international best practices while remaining deeply rooted in local community values. The company fosters an inclusive workplace culture where collaboration is celebrated; every voice matters regardless of background or tenure. Employees benefit from flexible working arrangements designed to support work-life balance alongside comprehensive training programmes tailored towards personal growth. The leadership team prioritises open communication channels so that innovative ideas can flourish at every level of the business. By joining this forward-thinking organisation, you become part of a wider network dedicated not only to delivering outstanding products but also investing in the long-term success of its people—making it an ideal destination for those seeking both challenge and fulfilment in their careers.

What's next:

If you are ready to make a meaningful impact on supply chain operations while advancing your own professional journey, this is your moment!

Apply today by clicking on the link provided—take the next step towards joining an inspiring team where your expertise will truly make a difference.

Due to the high volume of applications we are experiencing, our team will only be in touch with you if your application is shortlisted.