An exciting Customer Service and Logistic Manager role has been available at one of the world leading consumer health company.

About the Customer Service and Logistic Manager Role:

In this role, you will play an integral role in Logistics processes to support the delivery of superior customer service levels to support the commercial ambition.

Key Responsibilities:

• Management of the Freight Forwarder and Customs Clearance LSP’s contract through the supplier relationship model ensuring agreed service levels are being achieved
• Responsible for shipping documents/customs declaration sheets accuracy
• Directly contact with customs department related to clearance process and price consultation of FMCG to ensure service levels are achieved
• Follow inbound freight processes
• Management of payment to LSP and distributor related spent
• Primary contact for inventory availability for the Commercial business
• Ensure the allocation of inbound freight from CTS and prompt resolution of discrepancies. Understand root cause of issues and remedy
• Follow process for tracking of inbound freight spend and reporting of variances to budget
• Coordination and execution of re-packing activities within the market to support the commercial business
• Management of scheduling activities with the re-pack facilities and communication to the commercial business of product availability
• In charge of CERP system transaction and E-invoice
• Ensure compliance with GSK Quality and EHS standards

To succeed in this role, you must have good communication skills in English.

Key Requirements:

• Bachelor Degree in Business, or equivalent
• Master commercial requirements of the market
• Contract management
• Freight Forwarding and customs clearance knowledge
• Planning and co-ordination of re-packing activities
• Strong communication, negotiation skills

This leading company needs no introduction and is recognised as the leader in their field of expertise. The culture is demanding but if you are confident and have a can-do attitude the potential rewards are significant.

If you are driven and looking for a new challenge, this is the role for you.

Apply today.

Due to the high volume of applications we are experiencing, our team will only be in touch with you if your application is shortlisted.