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IT Infra Supervisor

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About the company: A globally operated retail brand.

What You’ll Do

  • Support IT operations across retail stores, offices, and warehouses through on-site and remote assistance.

  • Resolve technical issues involving networks, hardware, POS systems, and business applications, working with external vendors when needed.

  • Manage daily network operations, maintenance, and troubleshooting to ensure stability and security.

  • Lead infrastructure and retail technology projects, including system upgrades and global rollouts.

  • Improve and document IT processes, standards, and operational procedures.

  • Oversee IT vendors, assets, and inventories in line with internal policies.

  • Provide support outside normal hours for critical store operations when needed

What You’ll Need to Apply

  • A degree in IT or a related discipline.

  • 3+ years of experience in IT infrastructure or network-focused roles.

  • Hands-on experience with enterprise networking (Juniper and/or Meraki preferred).

  • Experience managing or delivering IT projects.

  • Good working proficiency in English & willing to travel as needed.

  • Familiarity with retail systems or POS environments is a plus.

  • A proactive, detail-oriented mindset with strong ownership and customer focus.

What You Can Expect

  • Bonus 2 times/ week

  • Brand discount
  • WFH 1 day/ week

Due to the high volume of applications we are experiencing, our team will only be in touch with you if your application is shortlisted.

Contract Type: Perm

Specialism: Tech & Transformation

Focus: Infrastructure

Industry: Technology

Salary: Negotiable

Workplace Type: Hybrid

Experience Level: Associate

Location: Ho Chi Minh City

Job Reference: 7249B8-7D7EA9CC

Date posted: 28 January 2026

Consultant: Thu Pham