Head of Sales

An exciting job opportunity as a Head of Sales for a B2B e-commerce platform has arisen in Ho Chi Minh City.

About the Head of Sales (B2B E-Commerce) Role:

We are looking for an ambitious and experienced Senior Sales Manager for a B2B e-commerce platform that connects brands directly with SMEs - small merchants and business owners (Tap Hoa, restaurant, café, small shops) by ordering through the app to drive their growing business in Vietnam.

This position is located in Ho Chi Minh, Vietnam and will require some local travelling to client locations.

Key Responsibilities

• Build up sales team / sales agent network nationwide. Utilize our own team as well as work with 3rd party agent to build up sales network
• Grow sales and gross merchandise value (GMV) by encouraging merchants to order products via our APP / platform
• Grow number of merchants - aim to have more than 100,000 merchants
• Coordination with commercial team: Work with merchandising team and marketing team to grow business by inviting merchants to join our B2B ecommerce platform
• Establish sales objectives by forecasting and developing annual sales quotas for regions and territories; projecting expected sales volume and profit for existing and new products
• Maintain sales volume by keeping current with supply and demand, changing trends, economic indicators and competitors
• Desire to own projects and exceed expectations, with ability to find solutions and deliver results within a rapidly changing, entrepreneurial, technology-driven culture
• Ability to identify and solve client issues strategically
• Collaborate with technical support internally to ensure resolve issues that directly impact partners
• Manage and implement the sales forecasting, planning and buyer driven sales processes, establishing high levels of quality, accuracy and process consistency for the sales organisation
• Drive the successful implementation and adoption of the sales automation platforms
• Ensure reports and other internal intelligence and insight is provided to the sales and marketing organisation
• Analyse pipeline and lead data, deliver periodic reporting to the sales teams providing key business insights: typical reporting relates to Demand Generation, Pipeline Forecast and Trends, Conversion Rates, Target Account, Market Segmentation, Win/Loss, age
• Through reporting and analytics, validate the quality of the lead and pipeline data and provide guidance to improve the overall data quality
• Define contact and account quality standards in the database, defining processes and data acquisition strategies

To succeed in this role, you must have good communication skills in English.

Key Requirements

• More than 10 years of experience working in a senior sales position, preferably as a Head of Sales within proven in a fast-paced and highly competitive environment
• Experience in FMCG, distribution (with strong focus in general trade / traditional trade) is preferred with successful leading a sales team for achievement of sales objectives and targets
• Prefer to have experience in distribution business (DKSH, MESA, Phu Thai, VietLotus,)
• Must have proven record of working for General Trade / Traditional Trade sector
• Has track record of covering more than 50,000 to 100,000 merchants nationwide
• Has managed more than 1,000 sales agents nationwide
• Ability to understand the impact of operational initiatives from a sales perspective
• Ability to manage multiple projects and work to tight deadlines
• Strong organisational and leadership abilities
• Great in performing under pressure with great adaptability to new technology
• Must be an excellent team player
• Aptitude in communication, analytical, decision-making
• Good English communication
• Has experience in working with foreign CEO

This leading B2B e-commerce platform that connects brands directly with SMEs has a strong presence in Vietnam.

If you are driven and want to take a new step in your career, this is the role for you.

If you have questions, please email Thu.Pham@robertwalters.com.vn. Full information can be provided upon request.

Due to the high volume of applications we are experiencing, our team will only be in touch with you if your application is shortlisted.