Account Manager (Cloud)

An exciting Customer Success Manager job has arisen in a leading company in Ho Chi Minh City Vietnam.

About the Customer Success Manager Role:

You will be responsible for identifying and developing strategic engagements within a defined scope of work; as well as taking new initiatives for the business to grow. The successful candidate will understand the importance of deep and lasting client relationships and will know how to build them a sustainable way.

Key Responsibilities:

• Strategically manage a volume of accounts to exceed sales and retention targets
• Ensure your understanding of customer needs and their plans for technology, along with the risks, threats and opportunities associated
• Positioning the company & your services; as their provider of choice for all relevant buying decisions
• Follow internal processes for forecasting, orders, pre-sales, updates and developing account plans
• Establishing clear contact plans to ensure there are appropriate relationships with technical, business management, influencers, and decision-makers

To succeed in this role, you must have good communication skills in English.

Key Requirements:

• Three years of experience as an Account Manager in telecoms and/or IT, with an emphasis on cloud solution (public or private)
• Ability to identify market trends, threats, and opportunities
• Delivering an exceptional customer experience
• Create profitable, long term business opportunities
• Identify sale opportunities, qualify sales leads and exceed targets
• Networking and relationship building
• Effective pipeline management, with highly developed planning and prioritisation skills
• Excellent interpersonal, communication and presentation skills
• Vietnamese fluent required

This leading company has an outstanding international reputation in its field. This well-recognised brand offers a great working environment.

If you are driven, determined and want to take the next step in your career, this is the role for you.

Apply today.

Due to the high volume of applications we are experiencing, our team will only be in touch with you if your application is shortlisted.