Senior Project/ Program Manager

Keywords: Project Management, Program Management, Customer Relationship, Data Analysis, Pricing Updates, New Product Introduction, Quality Reviews, Financial Risk Management Our client is seeking a Senior Project/ Program Manager to join their dynamic team located around Ho Chi Minh. This role is a unique opportunity to serve as the primary customer relationship owner for assigned accounts, ensuring profitable and mutually beneficial relationships.

The successful candidate will be responsible for coordinating and resolving all customer queries, preparing detailed pricing updates, and leading new product introduction programs. This role offers an exciting chance to develop business skills and technical expertise while contributing significantly to the company's success.

* Cross-functional role with a focus on customer relationship management
* Opportunity to lead new product introduction programs
* Chance to develop business skills and technical expertise

What you'll do:

As a Senior Project/ Program Manager, your role will be multifaceted. You will serve as the primary point of contact for assigned customer accounts, building long-lasting, mutually beneficial relationships. Your excellent problem-solving skills will be put to use as you coordinate and resolve all customer queries and complaints. You will prepare detailed pricing updates, ensuring transparency and accuracy at all times. Leading new product introduction programs will be a key part of your role, requiring you to liaise effectively with both customers and internal teams. Additionally, you will monitor financial exposure for assigned accounts, taking steps to minimise company financial risk. Your meticulous attention to detail will aid in maintaining accurate historical records of customer pricing and other relevant data.

* Serve as the primary customer relationship owner for assigned accounts
* Coordinate and resolve all customer queries and complaints
* Prepare fully detailed finished good pricing updates for assigned accounts
* Lead regular program management meetings with customers and internal teams
* Ensure full response from all teams for completion of build readiness task list
* Monitor financial exposure for assigned accounts and minimize company financial risk
* Maintain accurate historical records of customer pricing and other relevant data

What you bring:

The ideal candidate for the Senior Project/ Program Manager role brings a wealth of experience in project management, particularly in building strong relationships with customers. Your excellent problem-solving skills will enable you to effectively coordinate and resolve any issues that arise, ensuring customer satisfaction at all times. Your experience in preparing detailed pricing updates will be invaluable in this role, as will your ability to lead new product introduction programs. A keen eye for detail is essential in this role, as you will be responsible for maintaining accurate historical records.

* Strong interpersonal skills with the ability to build lasting relationships with customers
* Excellent problem-solving skills with the ability to coordinate and resolve customer queries and complaints
* Ability to prepare detailed pricing updates with accuracy and transparency
* Experience in leading new product introduction programs
* Ability to monitor financial exposure and minimise company financial risk
* Meticulous attention to detail with the ability to maintain accurate historical records

What sets this company apart:

Our client is a global leader in their field, renowned for their commitment to innovation and excellence. They offer a dynamic and supportive work environment where employees are encouraged to grow and develop. With a strong focus on work-life balance, they provide flexible working opportunities and generous pensions contributions. This is an exciting opportunity to join a company that values its employees and offers excellent career progression opportunities.

What's next:

Ready to take the next step in your career? Apply now!

Apply today by clicking on the link. Don't miss out on this exciting opportunity!

Due to the high volume of applications we are experiencing, our team will only be in touch with you if your application is shortlisted.