Senior HR Operation

This is a rare opportunity to join a globally recognised apparel group at the heart of its production operations in Vietnam. As a Senior Human Resources Operations Specialist, you will play a pivotal role in shaping the employee experience for a diverse and talented workforce, supporting both local and expatriate staff.

The organisation is committed to fostering an inclusive, supportive, and growth-oriented environment where your expertise in HR operations will directly contribute to business success. You will benefit from a comprehensive benefits package, including private healthcare, annual health checks, and transportation allowances, all while working in a modern office located in the vibrant centre of Ho Chi Minh City. If you are passionate about making a difference through collaborative HR practices and aspire to grow within a global network, this position offers the perfect platform for your ambitions.

• Enjoy flexible working opportunities with generous benefits such as private healthcare plans, annual health checks, and transportation allowances that support your wellbeing and work-life balance.
• Be part of a global team that values collaboration, personal growth, and professional development, offering exposure to international best practices and cross-cultural experiences.
• Contribute to meaningful projects that enhance employee engagement, compliance management, and reward programmes within a leading multinational apparel group.

What you'll do:

As a Senior Human Resources Operations Specialist based in Ho Chi Minh City’s central business district, you will be entrusted with end-to-end responsibility for core HR functions that underpin the company’s success. Your day-to-day activities will span compensation & benefits management—working closely with both local managers and global headquarters—to ensure fair policies are developed and executed effectively. You will maintain accurate staff records while providing expert guidance on labour law compliance. Payroll administration will be under your remit; you’ll process monthly payments for both local employees and expatriates while handling statutory reporting obligations. Your analytical skills will help control personnel costs within set budgets. Beyond operational excellence, you’ll drive employee engagement by designing recognition programmes that reinforce organisational values. Supporting the HRIS system will require attention to detail as you audit data integrity and recommend enhancements. This multifaceted role offers variety each day—whether advising colleagues on policy matters or collaborating across departments to deliver seamless HR services—ensuring your impact is felt throughout the organisation.

• Collaborate with managers and global headquarters to develop and execute policies related to compensation, safety, welfare, and wellness for all employees.
• Support the implementation of compensation and benefits policies, reward and recognition programmes, health care packages, insurance schemes, and other employee welfare initiatives.
• Prepare data for salary reviews and manage comprehensive staff databases including labour contracts, timekeeping records, and required documentation.
• Advise employees on labour regulations, collective agreements, personnel procedures, benefits, and compensation policies with clarity and empathy.
• Monitor changes in labour laws to ensure full legal compliance across all HR processes while investigating concerns and coordinating corrective actions as needed.
• Oversee payroll operations including monthly payroll processing for local and expatriate staff, personal income tax declarations, social insurance administration, bonuses, and statutory reporting.
• Analyse personnel costs to align with budgetary requirements while managing internal payroll reports and collaborating with external vendors for tax matters.
• Create initiatives that foster organisational culture by developing employee engagement strategies aligned with business objectives in partnership with general administration teams.
• Provide technical support for the HR information system (HRIS), ensuring data integrity through daily audits, troubleshooting issues, implementing improvements, and generating regular reports.
• Participate in additional HR projects or duties as assigned to support the continuous improvement of people operations.

What you bring:

To excel as a Senior Human Resources Operations Specialist in this global setting, you bring proven experience managing complex HR functions within multinational organisations. Your educational background equips you with foundational knowledge of employment law or human resources principles. You have demonstrated reliability through several years of hands-on involvement in compensation & benefits administration, compliance oversight, payroll processing—including statutory reporting—and employee engagement initiatives. Your interpersonal skills allow you to build trust across teams while providing empathetic support on sensitive matters such as policy interpretation or conflict resolution. Technological proficiency ensures smooth operation of digital systems used for record-keeping or analysis. A keen eye for detail helps maintain high standards of accuracy whether preparing reports or auditing data entries. Your proactive nature means you’re always looking ahead—anticipating regulatory changes or identifying opportunities for process improvement—while remaining adaptable enough to travel if required by business priorities. Fluency in English enables effective communication across borders; any additional language skills further enhance your ability to connect within this multicultural environment.

• Bachelor’s degree required; specialisation in human resources management or law is advantageous for understanding complex regulatory environments.
• At least five years’ experience in human resources operations within multinational companies demonstrates your ability to navigate diverse workplace cultures.
• Excellent communication skills enable you to collaborate effectively with colleagues at all levels while maintaining a considerate approach when addressing sensitive topics.
• A collaborative mindset ensures you work harmoniously within teams across functions to achieve shared goals efficiently.
• Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook allows you to manage documentation accurately and present information clearly.
• Demonstrated potential for growth leadership shows your readiness to take on greater responsibilities within an international context.
• Detail-oriented approach ensures accuracy in payroll processing, database management, compliance monitoring, and report generation.
• Proactive attitude enables you to anticipate challenges in HR operations before they arise while proposing practical solutions.
• Willingness to travel domestically or internationally upon request supports business needs as they evolve across regions.
• Fluent business English is essential

What sets this company apart:

This organisation stands out as part of one of the world’s most respected apparel groups—a leader not only in Japan but also on the global stage. Employees benefit from an inclusive culture that prioritises both personal wellbeing and professional advancement through structured training opportunities and exposure to international best practices. The company’s commitment to flexible working opportunities is reflected in its comprehensive benefits package: private healthcare plans safeguard your health; annual medical checks provide peace of mind; transportation allowances ease your daily commute; up-to-date technology such as phones and laptops empower productivity; social insurance coverage aligns with local regulations; overseas business travel insurance supports mobility; bonus schemes recognise contributions throughout the year. Located at SUNWAH Tower in Ho Chi Minh City’s bustling District 1—with easy access to amenities—the office provides a modern workspace designed for collaboration among talented professionals from around the world. Here you’ll find not just a job but a community dedicated to sharing knowledge generously while supporting each member’s journey towards growth leadership within an ever-evolving industry landscape.

What's next:

If you are ready to make a meaningful impact within an international team dedicated to excellence in human resources operations—this is your moment!

Due to the high volume of applications we are experiencing, our team will only be in touch with you if your application is shortlisted.