HR Manager - Retails (Singapore Start-up) - Hanoi

An exciting opportunity awaits an experienced Human Resources Manager to join a rapidly expanding international start-up in Hanoi. This role is perfect for someone who thrives in a hands-on environment and is passionate about building HR foundations from the ground up.

The organisation, backed by foreign investment, is committed to fostering a culture of creativity, agility, and global best practices. As the Human Resources Manager, you will play a pivotal part in shaping the company’s people strategy, ensuring compliance with local regulations while aligning with international standards. You will enjoy the chance to work closely with both local leadership and regional headquarters, making a tangible impact on the growth and success of the business. With a focus on collaboration, transparency, and continuous learning, this position offers not only professional fulfilment but also long-term career progression as the company scales.

• Be at the forefront of establishing HR policies and processes for a new international venture in Vietnam, directly influencing organisational culture and employee experience.
• Enjoy a collaborative working environment that values open communication, knowledge sharing, and personal growth within an ambitious team.
• Benefit from long-term career development opportunities as the company expands its presence in the region, offering scope for increased responsibility and professional advancement.

What you'll do:

As Human Resources Manager, your primary mission will be to establish robust HR frameworks that support both strategic goals and daily operations. You will be responsible for designing policies that reflect both local legal requirements and international expectations. Your expertise will be crucial in recruiting top talent, managing onboarding processes, maintaining accurate records, administering payroll inputs, and supporting employee relations. By implementing performance management systems and identifying training opportunities, you will help nurture a culture of continuous learning. Additionally, you will drive cultural initiatives that bring teams together while ensuring transparent communication between local staff and regional leadership. Your ability to balance compliance with innovation will be key to your success in this influential role.

• Develop comprehensive human resources policies, procedures, and employee handbooks that are fully compliant with Vietnamese labour laws and aligned with international headquarters’ standards.
• Oversee all aspects of HR documentation including employment contracts, statutory compliance requirements, and coordination with external legal or consulting partners when necessary.
• Lead end-to-end recruitment activities to build a high-quality core team in Vietnam by developing effective sourcing strategies and collaborating closely with hiring managers.
• Support seamless onboarding and orientation processes for new employees to ensure their successful integration into the organisation.
• Manage day-to-day HR administration such as attendance tracking, payroll input, leave management, and maintenance of accurate employee records.
• Provide guidance on HR-related topics to employees while resolving any issues promptly to foster a positive workplace atmosphere.
• Implement performance management tools and key performance indicators (KPIs) to support employee development and organisational objectives.
• Identify training needs across teams and coordinate learning and development initiatives that promote continuous improvement.
• Champion initiatives designed to strengthen company culture through team-building events, corporate social responsibility projects, and engagement activities.
• Prepare regular HR reports and analytics for management while acting as an effective bridge between local staff and regional headquarters.

What you bring:

Your background as a Human Resources Manager demonstrates your capacity to manage complex HR functions independently while remaining responsive to evolving business needs. You bring proven experience in policy development, recruitment strategies, onboarding programmes, payroll administration, employee relations management, performance evaluation systems implementation, training coordination, and cultural engagement activities. Your interpersonal skills allow you to build trust across diverse teams while your attention to detail ensures accuracy in compliance matters. Fluency in both Vietnamese and English supports effective cross-border communication. Experience within start-ups or FDI-backed organisations further enhances your adaptability—making you well-suited for this unique opportunity.

• A bachelor’s degree in Human Resources Management, Business Administration or a related field provides you with essential theoretical grounding for this role.
• At least five years of broad-based HR generalist experience equips you with practical knowledge across all major HR functions.
• Previous exposure to start-up environments or foreign direct investment companies enables you to navigate fast-changing settings effectively.
• A thorough understanding of Vietnamese labour laws ensures all policies are compliant with local regulations while meeting international standards.
• Hands-on approach combined with proactive problem-solving skills allows you to address challenges efficiently as they arise within a dynamic workplace.
• Excellent communication abilities in both Vietnamese and English (written and spoken) enable you to interact confidently with colleagues at all levels locally and internationally.
• Experience working within manufacturing or distribution sectors is highly desirable as it provides valuable industry context for this position.

What sets this company apart:

Joining this organisation means becoming part of an ambitious start-up journey supported by international investment. The company places great emphasis on nurturing an inclusive culture where every voice is valued—encouraging collaboration across departments and geographies. Employees benefit from exposure to global best practices while enjoying the flexibility typical of agile businesses. The leadership team is committed to providing ongoing training opportunities so individuals can grow alongside the business. As the company continues its expansion throughout Vietnam and beyond, there are genuine prospects for career advancement within a supportive environment that recognises hard work and dedication. Competitive benefits packages further enhance job satisfaction for those seeking stability as well as challenge in their next career move.

What's next:

If you are ready to shape the future of HR within an exciting international start-up environment in Hanoi, this is your moment to make a difference—apply now!

Apply today by clicking on the link provided; take the first step towards joining an inspiring team where your expertise will truly matter.

Due to the high volume of applications we are experiencing, our team will only be in touch with you if your application is shortlisted.