Key Account Manager - Pharmacy channel
Key Account Manager – Pharmacy Channel Salary: Competitive and based on experience Location: Ho Chi Minh City Key Skills: pharmacy channel, strategic sales plans, customer partnerships, team leadership, performance analysis, continuous improvement, business opportunities, compliance, trade marketing
A leading global organisation is seeking a Key Account Manager to champion growth and excellence within the pharmacy channel in Ho Chi Minh City. This pivotal role offers you the chance to shape strategic sales initiatives, nurture vital customer relationships, and drive business expansion in a highly respected environment. You will be empowered to oversee daily operations, manage budgets, and collaborate closely with cross-functional teams to deliver on brand priorities. The position places a strong emphasis on fostering an engaged, high-performing team while ensuring all activities align with internal policies and industry regulations. If you are passionate about making a tangible impact in the healthcare sector and thrive in a supportive setting that values continuous learning and professional development, this opportunity is designed for you.
- Play a central role in driving sustainable growth across the pharmacy channel by developing and executing comprehensive sales strategies that directly influence business outcomes and market presence.
- Enjoy the autonomy to build and strengthen long-term customer partnerships, expand into new business areas, and lead a talented team committed to delivering exceptional results.
- Benefit from a collaborative culture that prioritises your professional development, encourages knowledge sharing, and supports your ambitions through ongoing training opportunities and flexible working arrangements.
What you'll do:
As Key Account Manager – Pharmacy Channel, you will play an instrumental role in shaping the future of pharmacy sales by implementing robust strategies that drive both immediate results and long-term success. Your day-to-day responsibilities will see you collaborating with diverse teams to design innovative promotional campaigns, optimise commercial agreements, and identify new avenues for growth. You will be entrusted with managing budgets efficiently while ensuring all activities adhere to regulatory standards. By preparing insightful business reviews and resolving operational issues swiftly, you will contribute significantly to maintaining seamless operations. Your commitment to nurturing talent within your team will help create an inclusive environment where everyone can excel together.
- Develop annual strategic sales plans tailored specifically for the pharmacy channel, ensuring alignment with broader organisational objectives and market trends.
- Oversee day-to-day sales operations including budget management, resource allocation, and execution of promotional activities to maximise efficiency and effectiveness.
- Expand business opportunities by identifying potential new customers while nurturing existing strategic partnerships to foster mutual growth.
- Collaborate closely with trade marketing teams to co-develop impactful promotional plans and enhance in-store visibility initiatives that support brand priorities.
- Optimise commercial agreements through effective negotiation, investment planning, and operational cost control to ensure sustainable profitability.
- Enhance forecasting accuracy, set realistic targets, and streamline operational processes to improve overall business efficiency within the sales function.
- Promptly resolve daily operational challenges to maintain smooth workflow and support team productivity at all times.
- Prepare detailed business reviews featuring comprehensive analysis of sales performance, budget adherence, competitor activity, market dynamics, and team effectiveness.
- Ensure strict compliance with internal policies as well as local healthcare regulations governing the pharmacy sector.
- Foster a positive team environment by engaging colleagues in talent development initiatives aimed at building and retaining a high-performing sales force.
What you bring:
To excel as Key Account Manager – Pharmacy Channel, you will bring a wealth of experience from previous roles where you have successfully managed complex accounts within the healthcare or pharmaceutical landscape. Your ability to develop actionable strategies based on thorough market analysis will set you apart as someone who not only understands but anticipates industry shifts. You are adept at building trust-based relationships with partners while guiding your team towards shared goals through clear communication and empathetic leadership. Your fluency in both English and Vietnamese ensures seamless collaboration across multicultural settings. With advanced proficiency in digital tools supporting your analytical approach, you are well-equipped to navigate evolving challenges while upholding rigorous compliance standards.
- Bachelor’s degree in Business Administration, Pharmacy or a related discipline demonstrating your foundational knowledge of key industry principles.
- At least five years of proven experience in sales roles with a minimum of two years spent managing teams or projects within the healthcare or pharmacy sector.
- Demonstrated expertise in developing successful sales strategies tailored for pharmacy or healthcare channels that have delivered measurable results.
- Strong background in partner negotiation coupled with hands-on experience executing trade marketing initiatives collaboratively with cross-functional teams.
- Exceptional analytical skills enabling you to interpret complex data sets for informed decision-making around performance metrics and market trends.
- Excellent communication abilities allowing you to build rapport with stakeholders at all levels while fostering open dialogue within your team.
- Proficiency in English and Vietnamese ensuring effective communication across diverse audiences both internally and externally.
- Advanced user of MS Office applications as well as relevant sales tools required for reporting, forecasting, and process optimisation tasks.
- Willingness to travel as needed for client meetings or industry events reflecting your commitment to relationship-building beyond the office environment.
What sets this company apart:
This organisation stands out for its unwavering commitment to employee wellbeing, professional growth, and ethical business practices. You will join a workplace renowned for its inclusive culture where every voice is valued—regardless of background or experience level. The company invests heavily in ongoing training programmes designed to keep your skills sharp while providing ample opportunities for career progression within the global network. Flexible working arrangements allow you to balance personal commitments alongside professional ambitions. With a focus on teamwork, knowledge sharing, and transparent communication at every level of the organisation, you can expect an environment where collaboration thrives. The company’s dedication to social responsibility further enhances its reputation as an employer of choice among those seeking meaningful work that positively impacts communities.
What's next:
If you are ready to take your career forward by joining an inspiring team dedicated to excellence in pharmacy channel management, this is your moment!
Apply today by clicking on the link provided—your next rewarding challenge awaits.
Due to the high volume of applications we are experiencing, our team will only be in touch with you if your application is shortlisted.
About the job

Contract Type: Perm
Specialism: Sales
Focus: Account Management
Industry: Retail
Salary: Competitive benefits
Workplace Type: On-site
Experience Level: Mid Management
Location: Ho Chi Minh City
FULL_TIMEJob Reference: 83SH41-9EC2364D
Date posted: 8 July 2025
Consultant: Trang Tran
ho-chi-minh-city sales/account-management 2025-07-08 2025-09-06 retail Ho Chi Minh City Ho Chi Minh City VN Robert Walters https://www.robertwalters.com.vn https://www.robertwalters.com.vn/content/dam/robert-walters/global/images/logos/web-logos/square-logo.png true