Technical Specialist (Upholstery)

As an Upholstery Specialist based in Ho Chi Minh City, you will immerse yourself in the world of fine furniture craftsmanship. Your day-to-day responsibilities will involve working closely with factory teams across various departments to ensure that every upholstered product—from dining chairs to sofas—meets rigorous company standards. You will provide guidance throughout each phase of production, offering hands-on support during sample development and prototype reviews while also overseeing bulk manufacturing operations. By sharing your technical expertise through training sessions and workshops, you will empower staff members to adopt best practices that elevate overall product quality. Your keen eye for detail will be essential when inspecting prototypes and finished goods for compliance with established benchmarks. In addition to supporting ongoing production activities, you will contribute valuable insights into process improvements that drive efficiency and maintain high standards. This role is ideal for someone who thrives in collaborative environments where knowledge-sharing is encouraged and where your ability to nurture others’ skills is highly valued.

• Guide factory teams through the entire upholstery process, including initial sample development, prototype review, production setup, bulk production, and final quality assurance.
• Train and coach staff on upholstery techniques, materials selection, construction methods, and industry best practices to ensure consistent quality.
• Oversee multiple furniture categories such as dining chairs, beds, ottomans, benches, sofas, loveseats, and other upholstered items by providing expert advice and hands-on support.
• Monitor production lines to ensure adherence to company specifications and workmanship standards at every stage of manufacturing.
• Collaborate with management and cross-functional teams to resolve technical challenges related to upholstery processes or materials.
• Conduct thorough inspections of prototypes and finished products to verify compliance with established quality benchmarks.
• Develop training materials and facilitate workshops for factory personnel aimed at improving skills and fostering a culture of continuous improvement.
• Support factories in implementing new upholstery methods or technologies that enhance efficiency without compromising quality.
• Maintain detailed records of production outcomes, feedback from quality reviews, and recommendations for process enhancements.
• Act as a dependable resource for troubleshooting issues related to upholstery construction or material performance.

What you bring:

• Extensive hands-on experience in upholstery across multiple furniture categories including dining chairs, beds, ottomans, benches, sofas, loveseats, and other upholstered items.
• Strong technical knowledge of upholstery construction methods, materials selection processes, and industry-specific quality standards.
• Proven ability to train and coach factory teams on advanced upholstery techniques while fostering a supportive learning environment.
• Experience leading factories through sample development phases as well as prototype review sessions and production setup procedures.
• Demonstrated skill in monitoring bulk production lines for adherence to company specifications and workmanship requirements.
• Excellent interpersonal communication skills enabling effective collaboration with management teams and cross-functional colleagues.
• Ability to conduct detailed inspections of prototypes or finished products using established quality criteria.
• Competence in developing training materials or facilitating workshops aimed at enhancing team capabilities within manufacturing settings.
• Dependable problem-solving abilities when addressing technical challenges related to upholstery processes or material performance.
• Commitment to maintaining accurate records of production outcomes along with feedback from quality reviews.

Contact: Khoa Cao / khoa.cao@robertwalters.com.vn / +84 963 730 947