Head of Project Management (Local Vietnamese Only)

HEAD OF PROJECT MANAGEMENT (local Vietnamese only) Location: Binh Duong, frequent travelling required Salary: Competitive, based on experience

About the opportunity

We're hiring for a leading manufacturer and exporter of home and lifestyle products, serving major international retailers.

We are looking for a Head of Project Management to connect Production, Sales, QA, and international customers, taking ownership of orders from initial validation through production and shipment.

This is a key leadership role for someone who combines manufacturing knowledge, strong project/order management, analytical thinking, and excellent English communication. You will lead a team of project specialists, improve order management processes, and ensure production and customer commitments are delivered on time.

Key Responsibilities

End-to-end order management

• Oversee orders from initial validation through production and shipment, ensuring key milestones are met.
• Develop SOPs, trackers, and reporting tools to monitor order progress and identify risks early.
• Assess potential delays, production bottlenecks, and capacity constraints, and coordinate timely solutions.
• Set up and maintain product programmes on major customer portals.

Cross-functional leadership

• Lead Order Validation and other key meetings with Production, Sales, QA, and relevant teams.
• Evaluate manufacturing feasibility, capacity, lead times, and potential risks before accepting orders.
• Coordinate corrective actions and escalate critical issues to management when required.
• Drive process improvements that strengthen efficiency and on-time delivery.

International customer management

• Act as a key point of contact for major international retail customers.
• Communicate clearly on production capacity, lead times, quality issues, corrective actions, and order status.
• Translate complex manufacturing information into clear, structured reports and data for customers.

People leadership

• Lead, coach, and develop a team of 3–5 project/order management professionals.
• Build a culture of accountability, accuracy, and proactive problem-solving.
• Develop scalable processes as the function and business continue to grow.

What we're looking for

• Proven experience in manufacturing, supply chain, project management, order management, or a related environment.
• Strong understanding of manufacturing operations; experience with timber, furniture, handicraft, ceramic, or similar products is highly relevant.
• Hands-on experience managing Tier-1 international retail customers.
• Experience with retailer compliance requirements, customer portals, order management, and lead-time expectations.
• Demonstrated experience leading and developing a small team.
• Strong written and spoken English, with the ability to communicate effectively across factory teams, management, and international customers.
• Advanced Microsoft Excel skills, including Pivot Tables, VLOOKUPs, and data analysis/modelling.
• Strong analytical and problem-solving skills, with the ability to turn complex manufacturing data into clear, actionable insights.
• Highly organised, proactive, and comfortable working in a fast-paced, deadline-driven manufacturing environment.

Why join?

This is a high-impact management position with significant influence over how the company's project and order management function operates.

For the right candidate, the role offers the opportunity to:

• Work directly with senior leadership and major international retailers.
• Build and improve processes across a growing project management function.
• Lead and develop a dedicated team.
• Take on broader leadership responsibilities as the business continues to grow.

Apply Now

If this sounds like the right next step, apply today by click on the provided link or reach out to Phoebe Duong (E: phoebe.duong@robertwalters.com.vn, P: +84563042100) for further discussion.

Due to the high volume of applications we are experiencing, our team will only be in touch with you if your application is shortlisted.