Quality Assurance Manager

Quality Assurance Manager Salary: Competitive and based on experience Location: Binh Duong Keywords: quality assurance, furniture sourcing, laboratory testing, chemical processes, customer-focused standards, collaborative environment, continuous improvement, operational excellence

A leading and rapidly expanding furniture sourcing company in Binh Duong is seeking a Quality Assurance Manager to establish and lead its quality assurance system. This pivotal role offers you the unique opportunity to shape the future of quality within a business that values collaboration, operational excellence, and customer satisfaction. As the Quality Assurance Manager, you will be at the forefront of building robust QA processes, working closely with production and operations teams, and ensuring that every product meets the highest standards of safety and compliance. Your expertise in chemical processes, laboratory work, and testing will be instrumental in strengthening product quality and driving continuous improvement across the organisation. If you are passionate about making a tangible impact on both customer experience and business success, this is your chance to join a supportive team where your contributions truly matter.

• Play a key role in establishing and leading the entire quality assurance function for a growing furniture sourcing company, directly influencing product quality and customer satisfaction.
• Collaborate with cross-functional teams including production, operations, supply chain, and sourcing to embed best-in-class quality standards throughout all business processes.
• Enjoy a collaborative workplace culture that encourages knowledge sharing, professional growth, and continuous improvement initiatives.

What you'll do:

As the Quality Assurance Manager based in Binh Duong, you will play an integral part in shaping the company’s approach to quality from the ground up. Your day-to-day activities will involve designing new systems for quality assurance while collaborating closely with colleagues across production, operations, supply chain, and sourcing functions. You will be responsible for developing clear policies and measurable standards that ensure every product delivered meets rigorous safety requirements as well as customer expectations. By conducting regular audits and overseeing laboratory testing procedures—including those involving complex chemical processes—you will help maintain high levels of compliance while proactively identifying areas for enhancement. Your ability to provide training and support will empower staff at all levels to uphold these standards consistently. Reporting directly to senior leadership means your insights will have real influence on strategic decisions regarding risk management and operational improvements. Ultimately, your efforts will contribute significantly to delivering superior products that delight customers while supporting the company’s continued growth.

• Design, implement, and continuously enhance the company’s comprehensive quality assurance system to ensure robust process control and product reliability.
• Work collaboratively with production and operations teams to integrate quality standards seamlessly into every stage of manufacturing and sourcing.
• Develop detailed QA policies, procedures, and performance metrics that align with both internal requirements and customer expectations.
• Conduct thorough audits, inspections, and reviews across all departments to verify compliance with established standards and identify areas for improvement.
• Oversee chemical process controls as well as laboratory testing protocols to guarantee product safety, regulatory compliance, and consistent quality outcomes.
• Partner closely with sourcing and supply chain teams to monitor vendor performance, ensuring supplier reliability and adherence to stringent quality benchmarks.
• Provide ongoing training, mentorship, and guidance to staff members on QA methodologies, laboratory techniques, and industry best practices.
• Act as an advocate for customers by ensuring that all products meet or exceed their expectations for quality, safety, and performance.
• Report regularly to senior management on QA performance metrics, potential risks, non-conformities, and recommended improvement initiatives.
• Drive a culture of continuous improvement by identifying opportunities for process optimisation and implementing corrective actions as needed.

What you bring:

To excel as a Quality Assurance Manager in this dynamic environment, you will bring proven experience from similar roles within furniture sourcing or manufacturing sectors where you have successfully built or managed end-to-end QA systems. Your technical background should include familiarity with chemical processing methods alongside practical laboratory testing skills essential for validating product integrity. Strong interpersonal abilities are crucial; you must be able to communicate clearly in English while working collaboratively across multiple departments. A genuine passion for supporting others through training or mentorship will help foster a culture of shared responsibility towards maintaining high-quality standards. Your analytical mindset allows you not only to interpret data but also recommend actionable improvements based on audit findings or customer feedback. Adaptability is important too—being comfortable operating within a fast-evolving business landscape ensures you can respond effectively when priorities shift or new challenges arise. Above all else, your dedication to upholding customer-centric values ensures that every initiative undertaken contributes positively towards enhancing overall satisfaction.

• Demonstrated experience in building and managing comprehensive quality assurance systems within the furniture sourcing or manufacturing sector is highly desirable.
• In-depth knowledge of modern QA methodologies, international standards (such as ISO), regulatory compliance requirements relevant to manufacturing or sourcing industries.
• Hands-on expertise in chemical process controls as well as laboratory testing techniques used for validating product safety and performance.
• Excellent English communication skills—both spoken and written—enabling effective collaboration across diverse teams.
• Proven ability to work cooperatively with colleagues from production, operations, supply chain, and other business units to achieve shared goals.
• A customer-focused mindset with a strong commitment to delivering outstanding product quality aligned with client needs.
• Supportive leadership qualities that foster teamwork while providing guidance on best practices in QA processes.
• Experience in conducting audits or inspections within manufacturing environments is advantageous.
• Capacity for analytical thinking combined with attention to detail when monitoring performance metrics or investigating non-conformities.
• Willingness to be based in Binh Duong with flexibility for occasional travel as required by business needs.

What sets this company apart:

This organisation stands out due to its commitment to fostering a collaborative environment where every team member’s input is valued. The company is experiencing significant growth within the furniture sourcing industry—offering you the rare opportunity to shape foundational systems that will define its future success. Employees benefit from an inclusive workplace culture focused on knowledge sharing, mutual support, and professional development. The leadership team prioritises open communication channels so your ideas for continuous improvement are always welcomed. With direct access to decision-makers and opportunities for cross-functional collaboration, you’ll find yourself empowered not just to perform but also innovate. The company’s focus on operational excellence means your contributions have immediate impact—not only on internal processes but also on customer satisfaction levels. If you are looking for a role where your expertise is recognised while being part of a supportive network dedicated to shared achievement, this is an ideal place for your next career move.

What's next:

If you are ready to make a meaningful difference by leading quality assurance initiatives in a thriving business environment—this is your moment!

Apply today by clicking on the link provided—take the next step towards joining an organisation where your skills are truly valued.

Due to the high volume of applications we are experiencing, our team will only be in touch with you if your application is shortlisted.