Quality Manager

Quality Manager Salary: Competitive and based on experience Location: Ho Chi Minh Keywords: collaborative, supportive leadership, inclusive, dependable, training opportunities, knowledgeable, flexible working opportunities, generous pensions contributions

A leading organisation in the consumer products industry is seeking a Quality Manager to join their Asia Quality Department, based in Ho Chi Minh, Vietnam. This role offers you the opportunity to make a significant impact by managing supplier quality across Southeast Asia, ensuring that products meet rigorous standards and customer expectations. You will be part of a supportive team environment where your expertise in quality management and process improvement will be highly valued. The company is committed to fostering an inclusive workplace with flexible working opportunities, generous pension contributions, and ongoing training to help you grow professionally. If you are passionate about quality assurance and thrive in a collaborative setting, this is your chance to contribute to a global network while advancing your career.

• Join a reputable organisation with a strong commitment to quality and continuous improvement, offering you the chance to work alongside knowledgeable professionals in the consumer products sector.
• Enjoy flexible working opportunities and generous pension contributions, as well as access to comprehensive training programmes designed to support your professional development and growth.
• Be part of an inclusive and supportive team that values collaboration, dependability, and inter-personal skills, providing you with the resources needed to succeed in a dynamic international environment.

What you'll do:

As a Quality Manager based in Ho Chi Minh, you will play a pivotal role in overseeing supplier qualification processes throughout Southeast Asia. Your day-to-day responsibilities will involve monitoring production lines through detailed audits, supervising product testing and verification activities, coordinating corrective actions for defects found during inspections, and ensuring all documentation aligns with regulatory standards. You will participate in key project meetings to track milestones, review engineering pilots, manage compliance documents, and collaborate with cross-functional teams both locally and internationally. Success in this role requires meticulous attention to detail when qualifying suppliers and components before mass production begins. You will also provide consultative assistance and training to suppliers on best practices for quality management while maintaining traceability files within internal systems. Your ability to foster collaborative relationships across departments will be essential as you drive continual improvement initiatives that enhance product reliability and customer satisfaction.

• Manage Southeast Asian suppliers through initial qualification processes, implementing necessary new product development procedures per project plans and continuously pursuing process improvements.
• Qualify critical processes of Southeast Asian suppliers, including sub-suppliers involved in grill production, ensuring all components meet stringent requirements before onboarding.
• Monitor production processes through line audits and pre-shipment inspections, collecting data and maintaining continual improvement initiatives within the supply chain.
• Supervise overall testing and verification of products by ensuring product quality and deliveries are met according to specifications and delivery schedules.
• Participate actively in project meetings for involvement in project or product milestones, following up on progress and outcomes.
• Review and approve first production inspection (FPI) together with execution of engineering pilot runs (EP), ensuring defect findings are addressed promptly.
• Oversee production process reviews (SOP) alongside execution and approval of production pilot runs (PP), triggering mass production when criteria are met.
• Execute pre-shipment inspections per supplier applications, conducting line audits and mass production quality control to ensure compliance with qualified processes or methods.
• Coordinate corrective and preventive action (CAPA) processes for defect findings from line audits and pre-shipment inspections, collaborating with US teams for consumer or marketing complaints investigations using CAPA or 8D procedures when required.
• Work closely with compliance teams for document collection, storage, and uploading as specified by company procedures, retailer requirements, industry standards, and legal regulations.

What you bring:

The ideal candidate for the Quality Manager position brings proven experience from the consumer products sector combined with technical expertise in mechanical engineering. Your background includes hands-on exposure to manufacturing environments—particularly those involving sheet metal stamping—and you have demonstrated your ability to implement robust quality assurance practices across multiple suppliers. You possess strong analytical skills for interpreting quality data while being comfortable navigating complex compliance requirements using digital platforms like Arena or SAP. Your interpersonal abilities enable you to collaborate effectively across departments and cultures; fluency in English and Vietnamese ensures clear communication while Mandarin proficiency adds further value. You are dependable under pressure, willing to travel extensively throughout Southeast Asia, and committed to supporting both colleagues and suppliers through consultative training sessions. Your knowledge of QMS systems—including ISO auditing—and familiarity with PPAP processes equip you well for driving continual improvement initiatives that benefit both product reliability and customer satisfaction.

• Bachelor’s degree or above in Mechanical Engineering or equivalent qualification is required for this position.
• At least five years of experience in quality engineering after college education is essential for success in this role.
• Five years’ experience within the consumer products industry with familiarity with basic manufacturing processes such as sheet metal stamping of complex parts is highly desirable.
• Factory working experience in grills or other outdoor appliance production is considered advantageous but not mandatory.
• Knowledge of Quality Management Systems (QMS) with ISO internal auditor qualification is beneficial; familiarity with PPAP is also a plus.
• Proficiency in using quality tools for analysing data and driving direction is expected; experience with Arena system or SAP system would be helpful.
• Ability to work collaboratively with cross-functional teams across different time zones demonstrates your interpersonal skills and adaptability.
• Excellent communication skills in English and Vietnamese are required; Mandarin language proficiency is considered an asset.
• Willingness to travel frequently within Southeast Asia as well as the capacity to handle intensive workloads under high-pressure situations is important for this role.
• Experience coordinating compliance documentation according to company procedures, retailer requirements, industry standards, or legal regulations will set you apart.

What sets this company apart:

This organisation stands out as a leader within the consumer products industry due to its unwavering commitment to quality excellence at every stage of production. Employees enjoy flexible working opportunities that accommodate personal needs while benefiting from generous pension contributions designed for long-term security. The company invests heavily in ongoing training programmes so staff can continually develop their skills within an inclusive environment that values collaboration over competition. Supportive leadership ensures everyone feels empowered to share ideas openly while contributing meaningfully toward communal goals. With a global presence spanning multiple regions—including Southeast Asia—you’ll have access to knowledgeable colleagues who foster growth through shared learning experiences. The company’s dedication to responsible business practices means you’ll be part of an organisation that prioritises compliance with industry standards as well as environmental stewardship. Whether you’re looking for stability or professional advancement within a dependable network of peers, this employer provides the resources necessary for both personal fulfilment and career progression.

What's next:

If you are ready to take your career forward by joining a collaborative team dedicated to quality excellence, we encourage you to apply now!

Apply today by clicking on the link provided.

Due to the high volume of applications we are experiencing, our team will only be in touch with you if your application is shortlisted.