Senior Quality Manager (local Vietnamese only)

Senior Quality Manager Salary: Competitive and based on experience Location: Bac Ninh

Keywords: quality assurance, manufacturing, compliance, accreditation, continuous improvement, customer audits, product legislation, team management, hygiene control, factory processes

We're currently supporting our client - a leading European manufacturer of household and packaging products, supplying major retailers and consumer brands across global markets - in hiring a Senior Quality Manager.

The Senior Quality Manager will lead all quality management activities at the Vietnam manufacturing site, ensuring products consistently meet customer, regulatory, and internal quality standards. This role oversees the site's quality systems, compliance, certifications, customer audits, product legislation, and continuous improvement initiatives while leading the local Quality team.

Key Responsibilities
• Lead the Quality team and oversee all quality assurance and quality control activities across the manufacturing site.
• Manage the site's Quality Management System and ensure compliance with BRC, IFS, ISO 9001, GMP, GHP, HACCP, and other applicable standards.
• Lead customer, certification, accreditation, and regulatory audits, ensuring ongoing compliance and successful audit outcomes.
• Manage product legislation, certifications, and regulatory compliance, including food and non-food contact materials and REACH requirements.
• Drive customer complaint investigations through root cause analysis and implement corrective and preventive actions to improve product quality.
• Oversee finished goods quality control processes and laboratory testing (e.g. mechanical, dart, and drop tests).
• Partner with Operations, Commercial, Procurement, HSE, and Sustainability teams to support product changes, customer requirements, and continuous improvement initiatives.
• Promote the company's quality strategy, ethical standards, and sustainability objectives across the site.
• Develop and coach the Quality team while delivering training on quality systems, hygiene, HACCP, and audit readiness.

Requirements
• Minimum 3 years' experience in a Quality Management role within manufacturing, FMCG, packaging, or retail sourcing environments.
• Strong knowledge of Quality Management Systems, including BRC, IFS, ISO 9001, and ethical standards such as SMETA, BSCI, or ICS.
• Solid understanding of GMP, GHP, HACCP, product legislation, and regulatory compliance.
• Hands-on experience leading customer, certification, and regulatory audits.
• Strong problem-solving skills using quality tools such as FMEA, 5 Why, Fishbone (Ishikawa), Flow Charts, and DMAIC.
• Proven experience leading and developing teams in a manufacturing environment.
• Strong stakeholder management skills with the ability to collaborate across functions and interact with customers and auditors.
• Proficient in Microsoft Office.
• Good written and spoken English.

Interested?
Apply today by click on the provided link or reach out to Phoebe Duong (E: phoebe.duong@robertwalters.com.vn, P: +84563042100) for further discussion.

Due to the high volume of applications we are experiencing, our team will only be in touch with you if your application is shortlisted.