Key Account Manager - Pharmacy

A leading organisation in the healthcare sector is seeking a Key Account Manager Pharmacy to drive sustainable and profitable business growth across pharmacy chains and wholesale accounts in Ho Chi Minh.08:25:16 query returned open=false

This role offers you the opportunity to build strategic partnerships, execute commercial plans, and contribute to channel development while collaborating with cross-functional teams. You will be empowered to own commercial relationships, develop joint business plans, and maximise sales performance, all within a supportive environment that values ethical standards and compliance. The company is committed to fostering an inclusive workplace where your expertise is recognised, and you are encouraged to grow through training opportunities, flexible working arrangements, and generous pension contributions. If you are passionate about making a meaningful impact in the healthcare industry and thrive in a collaborative setting, this position provides the perfect platform for your professional advancement.

• You will have the chance to shape commercial strategies and drive business growth across key pharmacy chains and wholesale accounts, ensuring your work directly impacts market share and profitability.
• The organisation offers a supportive culture with flexible working opportunities, ongoing training programmes, and generous pension contributions, allowing you to balance personal development with professional success.
• You will collaborate with knowledgeable teams across marketing, trade marketing, medical, supply chain, finance, and regulatory functions, ensuring seamless execution of commercial initiatives and operational processes.

What you'll do:

As a Key Account Manager based in Ho Chi Minh City, you will play a pivotal role in driving business growth through strategic account management. Your day-to-day responsibilities will involve developing comprehensive business plans tailored to pharmacy chains and wholesale partners. You will serve as the main point of contact for these accounts—building trustful relationships that foster long-term collaboration. By leading joint planning sessions and managing complex negotiations around trading agreements and promotions, you will help expand market share while maintaining profitability. Your keen eye for opportunity will enable you to optimise product assortments and distribution channels. Regular business reviews will keep you informed of performance trends so you can implement corrective actions swiftly. Working closely with trade marketing teams ensures that all commercial programmes are executed flawlessly—from pricing compliance to promotional material deployment. Frequent account visits allow you to monitor stock levels and identify areas for improvement or expansion. Accurate forecasting in partnership with supply chain colleagues guarantees optimal inventory health. Success in this role requires strong interpersonal skills as you coordinate internally across multiple departments—marketing, medical affairs, finance—to deliver seamless customer projects and campaigns.

• Develop annual account business plans that align closely with company objectives and brand strategy to ensure sustained growth.
• Build and nurture strategic partnerships with assigned pharmacy chains and wholesale customers by serving as their primary commercial contact.
• Lead Joint Business Planning sessions and manage commercial negotiations including trading agreements, pricing structures, trade terms, product listings, promotional investments, and new product launches.
• Drive sales performance by focusing on profitability, market share expansion, sell-in and sell-out metrics across all assigned accounts.
• Identify opportunities for optimising assortment, expanding distribution networks, improving profitability margins, and implementing corrective actions when necessary.
• Conduct regular business reviews with key stakeholders to evaluate account performance and create actionable plans for sustainable growth.
• Develop customer-specific commercial and promotional plans that align with channel priorities and broader business initiatives.
• Partner with Trade Marketing teams to ensure effective execution of commercial programmes including agreed assortment management, pricing compliance, promotional materials deployment, and product availability.
• Monitor product availability during account visits by checking stock levels, pricing accuracy, promotional execution quality, competitor activities analysis, and identifying new growth opportunities.
• Prepare accurate sales forecasts in collaboration with Supply Chain teams to maintain healthy inventory levels and ensure consistent product availability.

What you bring:

To excel as a Key Account Manager in Ho Chi Minh City, your background should reflect substantial experience within consumer healthcare or pharmaceutical sectors—particularly managing modern trade sales or key accounts like pharmacy chains or wholesalers. Your academic credentials should include at least a bachelor’s degree relevant to business administration or pharmacy disciplines. You bring proven expertise in negotiating trading agreements and executing promotional campaigns that drive both sell-in and sell-out results. Analytical prowess enables you to interpret market trends while your communication skills foster positive relationships with clients as well as internal stakeholders. A customer-centric mindset ensures that every interaction strengthens partnerships while your project management abilities keep multiple priorities moving forward smoothly. Proficiency in Microsoft Excel allows you to analyse sales data accurately; PowerPoint skills support clear reporting of performance metrics. Fluency in English is important for engaging diverse teams across marketing, medical affairs or supply chain functions. Your ability to prepare insightful performance reports positions you as a valuable contributor toward continuous improvement initiatives.

• Bachelor's degree in Business Administration, Marketing, Pharmacy or related disciplines is required for this position.
• At least 5 years of experience in Key Account Management or Commercial roles within Consumer Healthcare, Pharmaceuticals, OTC products or FMCG industries is essential.
• Proven track record managing pharmacy chains such as Long Châu or Pharmacity as well as wholesale partners or pharmaceutical distributors is highly valued.
• Strong commercial acumen demonstrated by successful sales growth initiatives, effective commercial negotiations, robust business planning skills and promotional execution experience.
• Excellent analytical abilities combined with outstanding communication skills enable you to interpret category trends and customer insights effectively.
• Customer-focused approach paired with problem-solving capabilities allows you to manage multiple priorities efficiently within a fast-paced environment.
• Project management proficiency ensures smooth coordination of internal resources for customer projects or product launches.
• Advanced skills in Microsoft Excel for data analysis plus proficiency in PowerPoint for reporting are required; good command of English (written & spoken) is expected.
• Stakeholder management expertise helps you build dependable relationships across cross-functional teams including marketing, supply chain & regulatory affairs.
• Experience preparing performance reports with actionable recommendations supports continuous improvement efforts within key accounts.

What sets this company apart:

This organisation stands out for its commitment to nurturing talent within the healthcare sector by offering flexible working opportunities that accommodate individual needs while supporting professional growth. Employees benefit from generous pension contributions which underscore the company’s dedication to long-term financial wellbeing. Training programmes are regularly available so team members can continually enhance their knowledge base—ensuring everyone remains up-to-date on industry developments. The workplace culture is inclusive: diversity is celebrated through supportive leadership practices that encourage collaboration across departments such as marketing, medical affairs or supply chain operations. You’ll find yourself surrounded by knowledgeable colleagues who value teamwork over hierarchy—creating an environment where ideas are shared freely for communal success. The company’s focus on ethical standards means every employee can feel proud of their contribution toward responsible business practices within healthcare distribution channels.

What's next:

If you are ready to make a significant impact within the healthcare industry while advancing your career alongside supportive colleagues—this is your moment!

Apply today by clicking on the link provided.

08:25:16 query returned open=false
08:28:29 dblclick "hcare or p" sidepanelOpen=false autoUpdate=true isAdv=false
08:29:52 dblclick "Customer-focused approach paired with problem-solving capabilities allows you to manage multiple priorities efficiently within a fast-paced environment.
Project management proficiency ensures smooth coordination of internal resources for customer projects or product launches.
Advanced skills in Microsoft Excel for data analysis plus proficiency in PowerPoint for reporting are required; good command of English (written & spoken) is expected.
Stakeholder management expertise helps you build dependable relationships across cross-functional teams including marketing, supply chain & regulatory affairs." sidepanelOpen=false autoUpdate=true isAdv=true

Due to the high volume of applications we are experiencing, our team will only be in touch with you if your application is shortlisted. 08:30:05 query returned open=false