Senior Merchandiser

Senior Merchandiser Salary: Competitive and based on experience Location: Ho Chi Minh Keywords: collaborative, supportive leadership, inclusive, dependable, team, network, growth leadership, flexible working opportunities, training opportunities

A leading global retailer is seeking a Senior Merchandiser to join their sourcing department in Ho Chi Minh City. This role offers you the opportunity to play a pivotal part in sourcing, developing, and delivering products that align with the organisation’s strategic vision across multiple banners. You will be at the heart of a supportive and collaborative team, connecting with colleagues from various departments and countries, as well as suppliers and customers. The company values flexibility, professional growth, and inclusive teamwork, providing an environment where your expertise in merchandising and manufacturing can truly shine. With frequent travel across South East Asia, you’ll enjoy exposure to diverse markets and cultures while contributing to impactful projects that shape the future of retail.

• You will be empowered to build strong relationships with internal teams and external partners, ensuring seamless communication and project success across borders.
• The organisation fosters a culture of collaboration, offering flexible working opportunities and ongoing training to support your professional development.
• Your role will involve strategic sourcing activities, giving you the chance to influence product innovation and market trends within a dynamic global network.

What you'll do:

As a Senior Merchandiser based in Ho Chi Minh City, you will be responsible for driving the sourcing process from start to finish. Your day-to-day activities will involve collaborating with cross-functional teams—ranging from Quality Assurance to Supply Chain—to ensure products are developed efficiently and delivered on time. You’ll engage directly with suppliers across South East Asia to negotiate terms that meet both cost objectives and quality standards. By staying attuned to market trends and proactively identifying new opportunities for product innovation, you’ll help shape the company’s offerings in categories such as bathroom accessories, kitchenware, home decoration items, tools, plastics, metals, ceramics, and brass products. Your ability to coordinate complex projects involving multiple stakeholders will be crucial for maintaining smooth operations. Additionally, you’ll mentor junior staff members while managing key performance indicators like shipment value and factory optimisation. Success in this role requires excellent interpersonal skills for building trustful relationships internally and externally; your efforts will contribute significantly to the company’s reputation for reliability and excellence.

• You will manage end-to-end sourcing projects, from supplier identification through negotiation and engagement, ensuring timely delivery that meets market demand.
• You will support engineering design initiatives by coordinating with both internal teams and external parties to achieve cost-saving solutions and high production efficiency.
• You will develop and maintain a robust supplier base that aligns with global sourcing strategies, meeting capability, capacity, and cost requirements.
• You will proactively monitor market trends to identify new product opportunities and ensure the business remains ahead of industry developments.
• You will communicate effectively with colleagues in different countries and suppliers, fostering positive relationships that drive successful outcomes.
• You will oversee all-round sourcing activities including price negotiation, project coordination, delivery management, product development, buying trips, factory visits, and strategic category development.
• You will collaborate closely with internal stakeholders such as Quality Assurance, Supply Chain & Logistics, Commercial Development, Structural Packaging, Finance teams to create and review product briefs and schedules.
• You will ensure project schedules are efficiently communicated and adhered to by all relevant parties for optimal results.
• You will manage shipment value targets, OTIF (On Time In Full) delivery rates, factory optimisation metrics, banner feedback credibility, and reject rates as key performance measures.
• You will provide guidance to junior team members including Merchandisers and Interns, supporting their growth within the organisation.

What you bring:

To excel as a Senior Merchandiser in this global retail environment, you should bring substantial experience from merchandising or manufacturing roles—ideally within hardgoods or DIY sectors. Your proven track record managing complex projects independently demonstrates your dependability when it comes to sourcing tasks such as cost analysis or capacity evaluation. You possess exceptional communication skills that foster collaborative relationships across international teams as well as suppliers. Your proficiency in project management ensures smooth coordination of multiple activities simultaneously while your problem-solving approach supports efficient outcomes even under tight deadlines. A solid understanding of product development processes further enhances your ability to contribute strategically. Educational qualifications in business-related fields provide a foundation for commercial awareness; additional expertise in purchasing or marketing is valued but not essential. Industry-specific knowledge regarding materials like plastics/metals/ceramics/brass—particularly for bathroom/kitchen/home décor/tools—is highly regarded. Fluency in English is necessary for daily interactions; additional language capabilities such as Mandarin or Cantonese expand your reach within the network. Adaptability under pressure combined with meticulous attention to detail makes you an ideal candidate who thrives within supportive leadership structures.

• Minimum eight years’ experience in merchandising or manufacturing within hardgoods sectors; experience in DIY markets is highly desirable.
• Proven expertise handling projects independently including sourcing activities such as cost analysis and capacity evaluation.
• Strong communication skills enabling effective presentations and negotiations with suppliers as well as inter-personal collaboration across international teams.
• Demonstrated proficiency in project management coupled with problem-solving abilities that support efficient resolution of challenges.
• Sound background in product development processes is considered an advantage for this position.
• Excellent PC skills allowing you to manage documentation efficiently throughout all stages of sourcing projects.
• Diploma qualification majoring in Business; specialisation in Purchasing or Marketing is advantageous but not mandatory.
• Industry knowledge related to plastic, metal, ceramic or brass products—especially those used in bathrooms/kitchens/home décor/tools—is preferred.
• Fluent spoken and written English is required; Mandarin or Cantonese language skills are considered beneficial for broader communication needs.
• Ability to adapt quickly under pressure while maintaining organisational detail orientation; solution-focused mindset combined with commercial awareness.

What sets this company apart:

This organisation stands out for its commitment to nurturing talent through supportive leadership practices that encourage collaboration across departments and geographies. Employees benefit from flexible working opportunities tailored around personal needs alongside generous training programmes designed for continuous professional growth. The company’s inclusive culture welcomes individuals from diverse backgrounds into a communal network where sharing ideas is valued just as much as achieving results together. With access to global markets via regular travel throughout South East Asia—and close partnerships with teams based in Europe—you’ll gain exposure to innovative approaches shaping retail trends worldwide. The focus on teamwork extends beyond internal boundaries: every employee is empowered by dependable systems that facilitate open communication between stakeholders ranging from vendors to finance specialists. This creates an environment where your contributions are recognised not only for their impact but also for their alignment with shared values of honesty, empathy, loyalty and mutual respect.

What's next:

If you’re ready to take your career forward within a globally respected retailer known for its collaborative spirit—apply now!

Apply today by clicking on the link provided.

Due to the high volume of applications we are experiencing, our team will only be in touch with you if your application is shortlisted.