Sales Capability and Learning and Development Manager

A leading organisation in Vietnam is on the hunt for an enthusiastic Sales Capability and Learning and Development Manager to ignite sales excellence and capability development across their business! This vibrant role gives you the chance to shape, inspire, and energise sales teams by designing, launching, and evaluating learning solutions that fuel sustainable growth and align with ambitious strategic goals.

As the Learning and Development Ambassador for Vietnam, you’ll be at the heart of collaboration—partnering with HR, Cluster L&D, and business unit leaders to spot skill gaps, craft targeted initiatives, and build a high-performing culture where every team member thrives. The organisation celebrates teamwork, knowledge sharing, and supportive leadership, creating a welcoming environment where your expertise in training delivery, coaching, and stakeholder engagement will shine. Enjoy flexible working opportunities, comprehensive training programmes, and a genuine commitment to your professional development—perfect for those who are passionate about nurturing talent and driving organisational success.

• You will be the driving force behind developing sales capabilities through structured frameworks, assessment tools, and tailored learning solutions that address local market needs while aligning with global standards—making a real difference every day.
• The organisation offers flexible working opportunities alongside extensive training programmes designed to support your growth as a leader in learning and development within the healthcare or pharmaceutical sector—ensuring you’re always empowered to succeed.
• Your collaborative spirit will be celebrated as you work closely with cross-functional teams to drive continuous improvement, enhance sales competencies, and contribute to a supportive culture focused on long-term success—where everyone’s achievements are recognised.

What you'll do:

As Sales Capability and Learning and Development Manager based in Ho Chi Minh City you’ll be at the centre of energising sales excellence within a leading organisation. Your days will be filled with exciting collaboration alongside business unit leaders as you assess current competencies using robust frameworks adapted from global standards. You’ll design engaging training curriculums tailored specifically for local market needs while ensuring they fit seamlessly into broader organisational goals. Managing annual training calendars means you’ll deliver impactful sessions both off-the-job and through dynamic on-field coaching models like ride-alongs or joint visits—helping nurture talent at every level. Beyond traditional training delivery you’ll coordinate closely with Cluster L&D teams for integrated execution of learning plans while keeping meticulous records of progress. As the go-to contact for sales capability evaluation in Vietnam you’ll propose fresh development initiatives that foster a high-performing culture. Success here means using your interpersonal skills for stakeholder engagement plus analytical abilities to measure behavioural change resulting from your programmes. Your efforts will directly empower teams with skills needed for long-term achievement—making every day rewarding!

• Lead the adoption and adaptation of global Sales Competency Frameworks for the Vietnam market by implementing standardised assessment tools such as competency matrices, role-play rubrics, call-quality criteria, and field observation checklists to consistently identify skill gaps across teams.
• Conduct end-to-end Training Needs Analysis based on assessment outputs, prioritising capability gaps into structured learning curriculums including courses, skill modules, playbooks, facilitator guides, cases/role-plays, quizzes, job aids, and manage an annual training roadmap with clear objectives.
• Drive the delivery of training across various formats by designing and executing an on-field coaching model that includes ride-alongs or joint visits with disciplined coaching cycles involving planning, observation, feedback, follow-up actions, coaching reports, and measurement of impact.
• Work collaboratively with Sales Leads and Business Unit Leaders to ensure alignment on priorities, go-to-market strategies, customer insights from the field, adapting capability agendas to match evolving strategic focus.
• Partner with each Business Unit in field-based environments to collect deep insights into customer management and sales operations in order to identify development opportunities related to capacities, competencies, tools, and processes for the sales force.
• Coordinate with Cluster L&D teams to ensure flawless execution of learning plans through integration and collaboration across stakeholders; maintain comprehensive records including coaching reports, performance reviews, consultancy notes, role-play evaluations, optimisation plans.
• Serve as the Market Point of Contact for Learning and Development regarding sales capabilities evaluation; propose development opportunities and drive initiatives aimed at enhancing sales competencies towards a high-performing culture.
• Own the measurement of capability building effectiveness by tracking adoption rates, behaviour change metrics in field execution, continuously improving training impact based on data-driven insights.
• Facilitate ongoing communication between HR partners and business units to ensure stakeholder alignment on learning objectives; provide actionable recommendations based on performance reviews.
• Champion continuous improvement by identifying new technologies or systems that can enhance learning delivery or sales capability assessment.

What you bring:

To thrive as Sales Capability and Learning and Development Manager you’ll bring vibrant experience from roles focused on sales operations management training delivery preferably within healthcare or pharmaceutical industries. Your academic background should include at minimum a bachelor’s degree ideally supplemented by postgraduate qualifications reflecting your commitment to professional growth. You are skilled at managing customer relationships engaging stakeholders across functions facilitating collaborative projects that drive organisational improvement. Your technical proficiency spans Microsoft Office applications supporting efficient analysis reporting presentation documentation tasks essential for this role. Beyond technical skills your interpersonal abilities enable you to communicate complex ideas clearly build consensus among diverse groups foster inclusive environments where every voice is heard. You flourish under pressure demonstrating adaptability resilience when responding rapidly to shifting priorities or unexpected challenges. Your passion for nurturing talent shines through your ability to translate field insights into practical development initiatives that empower teams achieve high performance.

• Bachelor’s degree in Business Administration or Healthcare Management is required; a Master’s degree is preferred for candidates seeking advanced responsibility.
• At least five years’ experience in Sales Operations or Management combined with three years’ experience in Training roles ideally within pharmaceutical or healthcare sectors.
• Demonstrated ability in customer/account management coupled with proven stakeholder engagement skills enabling effective cross-functional collaboration.
• Track record of driving organisational change through continuous improvement initiatives alongside successful project execution within complex environments.
• Exceptional facilitation skills allowing you to deliver engaging training sessions supported by strong problem-solving capabilities that address real-world challenges faced by sales teams.
• Excellent communication skills in English enabling you to present clear actionable recommendations both verbally and in written form across diverse audiences.
• Advanced proficiency in Microsoft Excel for data analysis reporting PowerPoint for presentation creation Word for documentation ensuring efficient workflow management.
• Highly organised results-driven mindset complemented by entrepreneurial spirit adaptability resilience which supports rapid response to changing business needs.
• Experience coordinating multiple stakeholders including HR partners business unit leaders external consultants ensuring seamless integration of learning plans.
• Ability to collect analyse field-based insights translating them into actionable development opportunities that enhance team performance.

What sets this company apart:

This organisation stands out as a leader committed to fostering talent through comprehensive learning solutions tailored specifically for the Vietnamese market. Employees benefit from flexible working arrangements that accommodate personal commitments while supporting professional ambitions. The company invests heavily in ongoing training opportunities ensuring every team member has access to resources needed for continuous development regardless of their career stage. Supportive leadership encourages open communication knowledge sharing creating an inclusive environment where collaboration drives innovation rather than competition. With a focus on sustainable growth long-term strategic objectives employees are empowered not only to meet targets but also contribute meaningfully towards shaping organisational culture. The company’s dedication to employee wellbeing extends beyond traditional benefits offering mentorship networking opportunities that help individuals build lasting connections within their industry. By joining this team you become part of a network committed to excellence mutual support shared success making it an ideal place for those who value personal growth collective achievement.

Due to the high volume of applications we are experiencing, our team will only be in touch with you if your application is shortlisted.