IT Director

This role is responsible for defining and executing the organization’s IT strategy, with a strong focus on end-to-end system deployment for core business & ERP transformation (D365), and the delivery of scalable, reliable business systems. This person will lead a sizable internal team and partner closely with senior leadership to enable growth, operational excellence, and innovation.

Key Responsibilities

• Lead the end-to-end implementation and transformation of ERP systems (D365) across the organization.
• Oversee the deployment, integration, and continuous improvement of business support systems aligned with operational needs.
• Define and execute IT strategy, ensuring alignment with business goals and long-term scalability.
• Manage and develop an internal IT team of ~45 members, fostering high performance and accountability.
• Act as a strategic partner to executive stakeholders, providing insight, challenge, and direction on technology decisions.
• Drive cross-functional collaboration to ensure technology initiatives deliver measurable business impact.
• Establish strong governance, risk management, and system reliability practices.

Key Requirements

• Proven experience leading enterprise-wide ERP implementations within core business/ applications with Microsoft Dynamics 365.
• Strong background in end-to-end system transformation within complex organizations that has chains, preferably experience in well-known Retail, F&B, Consumer Goods, Services Industry companies
• Strong technical foundation across enterprise systems, architecture, and integrations.
• Demonstrated success managing large internal IT teams (30–50 people).
• Experience in retail chains, multi-site operations, or service networks is highly preferred.
• Exceptional leadership and stakeholder management skills, with the ability to influence and engage senior, high-caliber executives.
• Strategic thinker with the ability to balance big-picture vision and hands-on execution.
• Fluent English communication skills (both written and spoken).

Due to the high volume of applications we are experiencing, our team will only be in touch with you if your application is shortlisted.